refund-policy

Refund policy for digital products.

When a refund is possible

• Received content does not match the product description
• Content is damaged or unreadable
• Link does not work or leads to a non-existent page
• Empty or incomplete content was delivered

How to get a refund

For orders of 5,000 RUB (~$60) or more, you can open a dispute on the order page. The arbitrator will review the case and make a decision.

For smaller orders, contact support through the "Help" section or via email support@headlance.ru.

Timeframe

Submit your request as soon as possible after discovering the issue. Standard review time: up to 3 business days.